Delivery
Diablo 2 Resurrected:
When placing your order, you can either create a customer account or checkout as a guest and track your order status via Live Chat. For easier handling, include your BattleTag in the order notes.
Once your in-game item services are completed, we will notify you by email for a Face-to-Face delivery (available on PC and Nintendo Switch only). After receiving our notification, please contact us via Live Chat at the bottom-right corner and provide your Order ID to proceed with the delivery. For Nintendo Switch, leave a message in the chat for proper preparation.
Service completion typically takes a few minutes to a few hours but should not exceed 24 hours. If you do not hear from us within this timeframe, contact us via Live Chat to check your order progress.
Diablo 4:
When ordering services for D4 in-game items, you can create a customer account to keep an order history or proceed as a guest to track your progress via email or the Order Tracker.
Once your service is ready, we will notify you by email. Connect with our Live Chat support for delivery. Please provide your Order ID and BattleTag when contacting us.
Delivery typically takes a few minutes to a few hours and generally does not exceed 24 hours. If you do not receive any updates within 24 hours, leave us a message for assistance.
Diablo 2 Legacy (Classic / D2 LoD):
Before using our service to acquire Legacy items, kindly confirm availability via Live Chat.
Q: How will I receive my D2 items?
A: You will receive a mule service to transfer your items. The details will be sent to the email address you provided during checkout or your primary registered email address.
After receiving the mule, transfer your items as soon as possible to avoid character expiration (10 days). If you need assistance, contact us via email or Live Chat for support with an in-game item handover.
Q: How long will it take to receive my items?
A: Most Ladder and Non-Ladder in-game item services are completed within 1 to 48 hours. In rare cases, completion may take up to 72 hours, especially for certain items or large orders. We appreciate your understanding in such situations.